Privacy Policy
Last updated: October 13, 2024
Welcome to BiostecStore. Your privacy is very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [www.biostec.co.za], make a purchase, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information:
When you place an order, create an account, or contact us, we may collect:
Your full name
Email address
Phone number
Billing and shipping address
Payment information (processed securely through our payment partners)
b. Non-Personal Information:
We may automatically collect:
Browser type and version
Device type and operating system
IP address
Pages you visit, and time spent on our site
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Send order confirmations and shipping updates
Improve our website and customer experience
Communicate with you about products, offers, or support
Ensure the security of our services
Send marketing emails (only if you consent)
3. Sharing of Information
We never sell or rent your personal information.
We may share data only with:
Payment gateways (to process transactions securely)
Shipping and delivery partners (to fulfill orders)
Website service providers (for hosting, analytics, or technical support)
All partners are required to handle your information responsibly and only for the purpose of providing their services.
4. Data Security
At Biostec, we take your data protection seriously.
We use SSL encryption, secure hosting, and technical safeguards to protect your personal information from unauthorized access, loss, or misuse.
Please note that no method of internet transmission or storage is 100% secure, but we do our best to keep your data safe.
5. Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
Save your preferences
Analyze traffic and website performance
Offer better recommendations
You can disable cookies in your browser settings at any time, but some parts of our site may not work properly without them.
6. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction or deletion of your information
Withdraw consent for marketing communications at any time
To exercise your rights, contact us at contact@biostec.co.za
7. Third-Party Links
Our website may contain links to other websites.
We are not responsible for the privacy practices or content of those sites.
We encourage you to review their privacy policies before sharing any personal data.
8. Changes to This Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a new “Last updated” date.
We encourage you to check this page regularly to stay informed.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Email: [contact@biostec.co.za]
Website: [www.biostec.co.za]