Terms and Conditions
Last updated: October 13, 2025
Welcome to Biostecstore!
These Terms and Conditions govern your use of our website [www.biostec.co.za] and your purchases of our Brand new and refurbished electronic products, including laptops, smartphones, and accessories.
By accessing or using our website, you agree to comply with and be bound by these Terms.
If you do not agree, please do not use our website.
1. General Information
Biostec sells brand new and refurbished electronic products that are tested, cleaned, and restored to full working condition.
All products are subject to availability, and prices may change without prior notice.
2. Use of Our Website
You agree to use our website only for lawful purposes and in a way that does not:
Violate any applicable law or regulation
Infringe upon the rights of others
Interfere with the proper operation of the website
You must not use our website to distribute spam, malware, or harmful content.
3. Products and Descriptions
We make every effort to ensure that all product descriptions, images, and prices are accurate.
However, Biostec does not guarantee that all information on the site is error-free or complete.
In the event of an error, we reserve the right to correct it without prior notice.
4. Pricing and Payments
All prices are displayed in rand and include applicable taxes unless otherwise stated.
Payment must be made in full before the order is processed.
We accept secure payments through our authorized payment partners.
Biostec is not responsible for any delays or issues caused by third-party payment processors.
5. Shipping and Delivery
We aim to ship your order as quickly as possible. Delivery times may vary based on your location and selected shipping method.
Biostec is not liable for delays caused by the courier or unforeseen events beyond our control.
Customers are responsible for providing accurate shipping details.
Orders with incorrect information may experience delays or cancellation.
6. Returns and Refunds
We want you to be satisfied with your purchase.
If you receive a defective or incorrect item, please contact us within [insert number of days, e.g., 7 or 14 days] of receiving your order.
To be eligible for a return:
The item must be in its original condition and packaging
You must provide proof of purchase (invoice or receipt)
Refunds are processed only after we inspect the returned item.
Shipping costs are non-refundable unless the return is due to our error.
For full details, please see our Returns and Refunds page.
7. Warranty
Our brand new and refurbished products come with a limited warranty of [insert period, e.g., 3 or 6 months] against hardware defects.
The warranty does not cover:
Physical or water damage
Misuse, negligence, or unauthorized repairs
Software issues unrelated to the hardware
9. Intellectual Property
All content on this website — including text, images, logos, and designs — is the property of Biostec and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any material without our written consent.
10. Privacy
Your privacy is important to us.
Please refer to our Privacy Policy page to understand how we collect and use your personal information.
11. Changes to These Terms
Biostec reserves the right to update or modify these Terms at any time without prior notice.
Changes will take effect immediately upon posting on this page.
We encourage you to review this page regularly to stay informed.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of South Africa
Any disputes shall be resolved in the competent courts of that jurisdiction.
9. Intellectual Property
If you have any questions about these Terms and Conditions, please contact us at:
Email: [contact@biostec.co.za]
Website: [www.biostec.co.za]